Privacy Policy
Introduction
Welcome to OCBM https://www.ocbm.uk/, E-Learning OCBM https://econsultancy.ocbm.uk/, and E-Consultancy OCBM https://elearning.ocbm.uk/ (collectively referred to as the “Websites”). The Oxford College of Business and Management (“OCBM”, “we”, “us”, or “our”) is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) and other applicable data protection laws in the UK. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our Websites and services. By using our Websites, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our Websites.
1. Information We Collect
We collect different types of personal data to provide and improve our services across all our platforms.
a. Personal Information
We may collect and process the following personal information:
- Registration Data: Name, email address, phone number, postal address, date of birth, gender, nationality, and other details required during registration or account creation on our Websites.
- Academic Information: Details of your education, qualifications, certifications, transcripts, and any other information you provide for course enrollment or consultancy services.
- Payment Information: Financial information necessary to process payments, including credit card details, billing address, and payment history.
- Communication Data: Records of your communication with us, including emails, chat messages, phone calls, and responses to surveys or questionnaires.
b. Technical Data
We may automatically collect technical data, including:
- Device Information: Details about the devices you use to access our Websites, such as IP address, browser type and version, operating system, and device identifiers.
- Usage Data: Information about your interactions with our Websites, including pages viewed, links clicked, time spent on each page, and your browsing preferences.
- Cookies and Tracking Data: We use cookies, web beacons, and similar tracking technologies to collect data about your browsing activities on our Websites. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide and Manage Our Services: This includes managing your account, processing course enrollments, delivering educational content, and providing consultancy services.
- To Process Transactions: To facilitate payments for our courses, consultancy services, and any other products offered on our Websites.
- To Communicate with You: To send you updates, notifications, newsletters, promotional materials, and other communications related to our services.
- To Improve Our Services: To understand user behaviour, enhance the functionality of our Websites, and develop new features and offerings.
- For Marketing Purposes: To deliver targeted marketing and promotional content tailored to your interests and preferences.
- To Ensure Compliance: To comply with legal obligations, including those under GDPR, and to enforce our terms and conditions.
3. Legal Basis for Processing Your Data
Under GDPR, we rely on the following legal bases to process your personal data:
- Performance of a Contract: We process your personal data to fulfil our contractual obligations to you, such as providing educational courses or consultancy services.
- Consent: Where required, we obtain your consent to process your personal data for specific purposes, such as marketing communications.
- Legitimate Interests: We process your data to pursue our legitimate interests, such as improving our services, securing our Websites, and conducting marketing activities, provided these interests do not override your rights.
- Legal Compliance: We process your data to comply with legal obligations, such as tax regulations and data protection laws.
4. Disclosure of Your Information
We may share your personal data in the following situations:
- With Service Providers: We may share your data with trusted third-party service providers who assist us in operating our Websites, processing payments, delivering content, and providing customer support.
- For Legal Obligations: We may disclose your data to comply with legal obligations, respond to lawful requests by public authorities, or protect our rights, property, and safety.
- In Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your data may be transferred to the acquiring entity.
- With Sub-Brand Partners: Data may be shared across OCBM’s sub-brands (https://econsultancy.ocbm.uk/ and https://elearning.ocbm.uk/) to provide seamless services across our platforms.
5. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK or the European Economic Area (EEA). Where such transfers occur, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, to protect your data in accordance with applicable data protection laws.
6. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights Under GDPR
As a data subject under GDPR, you have the following rights regarding your personal data:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You have the right to request corrections to any inaccurate or incomplete data.
- Right to Erasure: You can request the deletion of your personal data under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
- Right to Restrict Processing: You can request that we limit the processing of your data in certain situations.
- Right to Data Portability: You can request a copy of your data in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your data in certain situations, such as for direct marketing purposes.
- Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at info@ocbm.uk. We will respond to your request in accordance with applicable data protection laws.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or to comply with legal, regulatory, or internal policy requirements. When your data is no longer needed, we will securely delete or anonymize it.
9. Third-Party Links
Our Websites may contain links to third-party websites, services, or applications. Please be aware that we do not control these third parties and are not responsible for their privacy practices. We encourage you to review the privacy policy of any website you visit.
10. Children’s Privacy
Our Websites are not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it as soon as possible.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Oxford College of Business and Management
[MC 101, 3 HQ, The Quadrant, Warwick Road Coventry UK, Postcode: CV1 2DY]
Email: [info@ocbm.uk]
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This Privacy Policy is effective as of 1st August 2024.
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Thank you for your trust in Oxford College of Business and Management. We are committed to providing the best education and consultancy services.
